Since leaving CSC to establish his own independent research and consulting company, Chris’s assignments have included developing a pricing model for a major international IT services organization, advising a leading European avionics company on estimating the cost of a next-generation air traffic control system, developing a vendor scorecard to assist one of the largest UK retailers manage its IT and other service providers, and designing new project estimating processes for a UK government department.  In these roles, Chris worked with and presented to senior IT and business managers.

As Director of Research, reporting to the Managing Director of CSC’s Research Services, Chris's responsibilities included managing the research team within the agreed budget, to ensure the development of ideas of value to external sponsors and to CSC, and delivery of those ideas on the web, at events, in a research journal, and with sponsors. He also assisted regional managers world-wide to organise the delivery of effective events for their sponsors.

Earlier in his career with CSC, Chris was involved in the Performance Enhancement Programme (PEP, a benchmarking service), latterly, as its leader.  In this role he analysed data collected from clients’ applications development projects, prepared reports of findings, and led management workshops to determine performance improvement actions that should be taken.

Chris Dale’s publications include one book and numerous articles, together with presentations at international conferences in the United Kingdom, continental Europe, South Africa and the United States, as well as at client events worldwide.

Chris holds Master’s degrees in Mathematics from Oxford University and in Mathematical Statistics from the University of Birmingham.