Pam Morris founded Total Metrics in 1994 in response to the software industry’s need to better manage and control their software development processes. She wanted to increase the awareness of how measurement is the basis of all IT process improvement initiatives.  As the software development industry grows Pam works with her team to constantly adapt their tools, services and training courses to meet these changing needs.  She has over 20 years experience in software development and since 1989 has specialised in the area of software measurement and process improvement.   In 2006 Pam was awarded the Australian ITP Lifetime Achievement Award for her services to the IT Industry.

Pam is the Managing Director of Total Metrics and Vice President of the International Software Benchmarking Standards Group (ISBSG).  She is a past president of the Australian Software Metrics Association (ASMA) where she currently holds a position on their Executive and the Benchmarking Database Special Interest groups. She represents Standards Australia as the international project editor of the ISO standard 14143-1 and 2 for Functional Size Measurement.  She was the international convenor of ISO/IEC/WG12 group developing FSM standards from 1997 to 2004.  She plays an active role internationally in the development of measurement standards and was a member of the International Function Point User Group (IFPUG) Counting Practices Committee in the USA from 1993 to 2000.  A member of the Core Group responsible for the development of the COSMIC-FFP FSM method, Pam has been a Certified Function Point Specialist (CFPS) since 1994, and a COSMIC Certified Practitioner and a Certified Software Measurement Specialist (CSMS Level 3) since 2006.

Pam is a regular guest speaker on the topic of software metrics at international conferences in the USA, China, Japan, India, South Korea, Australia, New Zealand, South Africa, Italy, Germany and the UK.  She has combined her consulting experience in software metrics with her previous experience in the educational field to develop and present a variety of Software Metrics and Function Point Counting training courses. She has provided consulting services and presented training courses to over 200 corporate and government organisations since 1991. Pam has a Bachelor of Science, a Graduate Diploma of Computing and a Diploma of Education from Latrobe and Monash Universities, Australia.